Refund policy

RETURNS

No returns accepted unless item is defected or you received an incorrect order. Please note that most Beast Street products are not mass produced, mostly handcrafted and may have with small imperfections that come with handmade items. 

Q: What is your refund policy

• Refunds are offered in the case of an incorrect or faulty product.
• Photo proof of defect/damaged item along with your order number/order details must be emailed at thebeaststreetca@gmail.com
• The returned product must be unworn/unused.
• A return address will be sent to you upon confirming damaged item/incorrect item.

Once the returned item has been safely received, item(s) will examined for quality check. Once approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  you will receive an email that your refund has been processed. 

Refunds (if applicable)

Refunds are not made if: 

• Item has already been shipped and address provided by customer was incorrect.
• Item was lost, damaged or late by postal service.
• If customer requests a refund for reason other than item defect/incorrect item.

Late or missing refunds (if applicable)
Refunds vary in processing times. Please wait up to 5 business days for refund to fully process.

Sale items (if applicable)

Sale items are final sale and cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thebeaststreetca@gmail.com.

To process a return, contact us at thebeaststreetca@gmail.com